Effective Date: October 28, 2025
Welcome to MediBear Life (the "App"), operated by Demo Labs Pty Ltd ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of MediBear Life, including our mobile applications, APIs, and related services (collectively, the "Services").
By downloading, installing, or using MediBear Life, you agree to these Terms. If you do not agree, please discontinue use of the App.
MediBear Life is designed to assist users in organizing personal medications, schedules, and vital records. The App may use AI-based image recognition to extract structured data from user-submitted photos (such as prescriptions, doctor notes, or medical device readings).
Important: MediBear Life is not a medical device and does not provide diagnosis, treatment, or clinical advice. All content and outputs are for informational and organizational purposes only.
You must be at least 16 years old (or the legal age of digital consent in your country) to use MediBear Life. By using the App, you confirm that:
You are solely responsible for verifying the accuracy of medication or health information generated or displayed by the App. Always consult a licensed healthcare professional before making medical decisions.
You must keep your device secure and protect any health or personal data stored locally in the App.
You agree not to misuse MediBear Life, including (but not limited to):
When you upload an image (prescription, doctor note, or vital reading):
You acknowledge and consent to this temporary automated processing as described in our Privacy Policy.
MediBear Life currently operates without user accounts. All data (such as medication lists, vitals, and health records) is stored locally on your device.
Note: Future versions may include optional cloud sync, which will require updated Terms and Privacy Policy.
All intellectual property rights in MediBear Life, including the App design, code, AI models, text, graphics, and logos, are owned or licensed by Demo Labs Pty Ltd.
You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.
You may not copy, modify, distribute, sell, or create derivative works of MediBear Life without written permission.
MediBear Life integrates with secure third-party services including:
Each third party processes data under strict contractual and technical safeguards consistent with GDPR and Australian Privacy Act standards. See our Privacy Policy for more details.
MediBear Life is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor or pharmacist regarding any medical condition or medication. Never disregard professional medical advice or delay seeking it because of information from this App.
AI outputs are probabilistic and may contain errors or inaccuracies. You are responsible for reviewing and confirming all generated data before relying on it. We recommend double-checking all extracted medication information against the original prescription.
We strive for reliable uptime but do not guarantee uninterrupted operation or that the App will always be error-free. Services may be temporarily unavailable for maintenance, updates, or technical issues.
To the maximum extent permitted by law:
Note: Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.
You agree to indemnify and hold harmless Demo Labs Pty Ltd, its officers, employees, and partners from any claims, losses, or expenses arising from your use of MediBear Life or violation of these Terms.
Some features (such as advanced AI insights, cloud backup, or premium export options) may be offered as paid upgrades.
We may suspend or terminate your access to MediBear Life at any time if:
Upon termination, your right to use MediBear Life ceases immediately. Locally stored data will remain on your device unless you delete the App.
These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles. You agree to the exclusive jurisdiction of courts located in Melbourne, Australia.
For EU users: These Terms are subject to mandatory consumer protection laws under the GDPR framework.
We may revise these Terms periodically to reflect new features, regulations, or best practices. The updated version will be posted on our website and within the App with a new "Effective Date."
Continued use of MediBear Life after an update means you accept the revised Terms. If you do not agree to the changes, you should discontinue use of the App.
If you have questions, concerns, or feedback regarding these Terms, contact us at:
Company: Demo Labs Pty Ltd
App: MediBear Life
Email: support@medibear.life
Privacy Inquiries: privacy@medibear.life
Address: Melbourne, VIC, Australia
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Demo Labs Pty Ltd regarding your use of MediBear Life.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
Nothing in these Terms affects your statutory rights as a consumer under applicable law, including:
You always retain the right to seek legal remedies if the App does not meet reasonable expectations or if we fail to meet our obligations under consumer protection law.